Privacy Policy – LuLuCharm
Last Updated: 27 August 2025
At LuLuCharm, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following information from you:
-
Personal Information: Name, email address, shipping address, phone number, payment details.
-
Technical Information: IP address, browser type, device information, cookies, and usage data.
-
Order Information: Products purchased, date and time of purchase, and delivery preferences.
2. How We Use Your Information
We use your information for the following purposes:
-
To process and fulfill your orders.
-
To provide customer support.
-
To improve our website, products, and services.
-
To send promotional emails and updates (you can opt-out at any time).
-
To comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
-
Service Providers: Payment processors, shipping carriers, and IT service providers.
-
Legal Authorities: When required by law or to protect our rights.
-
Marketing Partners: Only if you have opted-in for promotions.
4. Cookies and Tracking
We use cookies and similar technologies to:
-
Improve website functionality and performance.
-
Analyze user behavior and traffic.
-
Deliver personalized advertising.
For more details, please refer to our Cookie Policy.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
6. Your Rights
Depending on your location, you may have the right to:
-
Access, correct, or delete your personal data.
-
Object to or restrict processing of your data.
-
Withdraw consent for marketing communications.
To exercise these rights, contact us at support@lulucharm.shop.
7. Retention of Data
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
9. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Email: support@lulucharm.shop
