Terms & Conditions

Terms & Conditions – LuLuCharm

Last Updated: 27 August 2025

Welcome to LuLuCharm! By using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.

1. General

  • All content on this website, including text, images, and videos, is the property of LuLuCharm.

  • By accessing the site, you agree to comply with all applicable laws and regulations.

  • We reserve the right to update these Terms & Conditions at any time.

2. Products and Pricing

  • Product descriptions and images are for illustrative purposes; actual products may vary slightly.

  • Prices are subject to change without notice.

  • We strive to ensure accuracy, but errors may occur. If an error is discovered, we reserve the right to cancel orders or request confirmation.

3. Orders and Payments

  • Orders can be placed via our website using the available payment methods.

  • All payments are processed securely.

  • By placing an order, you confirm that you are legally capable of entering into a binding contract.

4. Shipping and Delivery

  • Delivery times are estimates and may vary depending on location, shipping method, and external factors.

  • LuLuCharm is not responsible for delays caused by the shipping carrier.

  • Risk of loss passes to the customer upon delivery.

5. Returns and Refunds

  • For defective or damaged products, please contact support@lulucharm.shop with your order number and photos of the issue.

  • Returns for non-defective products are subject to our Return Policy (if applicable).

  • Refunds will be processed to the original payment method.

6. Warranty

  • Our products are covered under the LuLuCharm Warranty Policy.

  • For details, please see our Warranty Policy or contact support@lulucharm.shop.

7. Intellectual Property

  • All trademarks, logos, and content are the property of LuLuCharm or our licensors.

  • Unauthorized use of our intellectual property is prohibited.

8. Limitation of Liability

  • LuLuCharm is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our maximum liability is limited to the value of the purchased product.

9. Governing Law

  • These Terms & Conditions are governed by the laws of the country where LuLuCharm operates.

  • Any disputes will be resolved in accordance with local laws and regulations.

10. Contact Us

For questions or concerns about these Terms & Conditions, please contact us at:
Email: support@lulucharm.shop