Returns & Exchanges

We want you to love your purchase from LuLuCharm. However, if for any reason you are not completely satisfied, you have the right to request a return or exchange within 14 days of receiving your order.

To be eligible, items must be unused, in their original condition, and with all packaging intact. Once we receive your returned product, we will process your exchange or refund according to your preference.

To start the return or exchange process, simply contact us at support@lulucharm.com and our team will guide you step by step.

If you have any other questions, just write to us.