At LuLuCharm, we stand behind the quality of our products. That is why all eligible items come with a 12-month warranty covering manufacturing defects.
This warranty does not apply to damages caused by misuse, accidental breakage, or normal wear and tear. If you believe your product has a defect covered by the warranty, please contact us at support@lulucharm.com with details and photos of the issue, and we will be happy to assist you.
If you have any other questions, just write to us.
